Unified Communications as a Service (UCaaS)
MiCloud Enterprise Unified Communications as a Service (UCaaS) is focused on enabling business agility through a comprehensive communications suite that combines IP telephony, unified communications and collaboration into one managed service.
This scalable IP communications service allows organizations to dramatically reduce the capital investment, complexity and support normally associated with an on premise solution.
Transform your business
Fully featured voice communications combined with a wide range of IP telephones enables MiCloud Enterprise UCaaS to be tailored to almost any business. Mobile devices can be incorporated to streamline communications and reduce call costs. Staff are able to make better communication decisions using a corporate directory with presence information. Distributed teams are able to work together more effectively using audio, video and web collaboration.
MiCloud Enterprise UCaaS is delivered from a secure data centre environment. The service leverages vCloud technology to maximise availability. Your chosen partner will help you define requirements, manage implementation and provide a point of contact for ongoing support.
Choice of deployment model
Organizations can combine on premise and cloud communications to optimize head office, branch office and mobile deployment. The use of common software and IP telephones enables organisations to protect investment when migrating from on premise to cloud. Your chosen partner will be able to advise on the best deployment option for your business.
Derived from shared services
- Shared hardware and support realizes cost savings
- Delivered from a secure, high availability data centre
- Technical specialists are on hand 24/7
Improved business agility
- Support for distributed organisations with multiple offices, home and mobile workers
- Better communication and teamwork facilitated by IP telephony, unified communications and collaboration
- Scales with your business needs
- Managed communications with an agreed service levels
- Software assurance, upgrades and support are taken care of
- No need for specialist resources in house
- Benefit from new technology immediately – rapid deployment without capital expenditure
- Integrate mobile devices to reduce call charges
- Predictable cost - price per user per month
- Frees up capital to invest in core business activities